56105 the psbt bcbook div 2 23-mar-11 with jc cover.pages
Great-West Life is a leading Canadian life and health insurer. Great-West Life's
financial security advisors work with our clients from coast to coast to help
them secure their financial future. We provide a wide range of retirement
savings and income plans; as well as life, disability and critical illness insurance
for individuals and families. As a leading provider of employee benefits in
Canada, we offer effective benefit solutions for large and small employee
Great-West Life Online
Information and details on Great-West Life's corporate profile, our products and
services, investor information, news releases and contact information can all be
found at our website www.greatwestlife.com.
Great-West Life Online Services for Plan Members
As a Great-West Life plan member, you can also register for GroupNet™ for
Plan Members at www.greatwestlife.com.
This service enables you to access the following and much more, within a user
friendly environment twenty-four hours a day, seven days a week:
your benefit details and claims history
personalized claim forms and cards
online claim submission for certain healthcare claims and all dental claims
extensive health and wellness content
Great-West Life's Toll-Free Number
To contact a customer service representative at Great-West Life for assistance
with your medical and dental coverage, please call 1-800-957-9777.
This booklet describes the principal features of the group benefit plan sponsored
by your employer, but Group Policy No. 330591 and Plan Document No.
56105 issued by Great-West Life are the governing documents. If there are
variations between the information in the booklet and the provisions of the
policy or plan document, the policy or plan document will prevail.
This booklet contains important information and should be kept in a safe place
known to you and your family.
The Plan is administered by
Protecting Your Personal Information
At Power Sector Benefit Trust and Great-West Life, we recognize and respect
the importance of privacy. When you apply for coverage or benefits, we both
establish a confidential file of personal information. We limit access to personal
information in your file to Power Sector Benefit Trust Trustees and staff and
Great-West Life staff or persons authorized by Great-West Life who require it to
perform their duties, to persons to whom you have granted access, and to
persons authorized by law.
We use the personal information to administer the group benefit plan under
which you are covered. This includes many tasks, such as:
determining your eligibility for coverage under the plan
enrolling you for coverage
assessing your claims and providing you with payment
managing your claims
verifying and auditing eligibility and claims
underwriting activities, such as determining the cost of the plan, and
analyzing the design options of the plan
preparing regulatory reports, such as tax slips
Power Sector Benefit Trust has an agreement with Great-West Life in which
Power Sector Benefit Trust has financial responsibility for some or all of the
benefits in the plan and Great-West Life processes claims on behalf of Power
Sector Benefit Trust. We may exchange personal information with your health
care providers, your plan administrator, other insurance or reinsurance
companies, administrators of government benefits or other benefit programs,
other organizations, or service providers working with us when necessary to
administer the plan.
All claims under this plan are submitted through you as plan member. We may
exchange personal information about claims with you and a person acting on
your behalf when necessary to confirm eligibility and to mutually manage the
The personal information in your file will be kept in The Power Sector Benefit
Trust Office as well as the offices of Great-West Life or in the offices of an
organization authorized by us. You may request to review or correct the
personal information in your file. A request to review or correct your file should
be made in writing and sent to
The Power Sector Benefit Trust Administration Office
555 Burnhamthorpe Road Suite 306
Etobicoke, ON M9C 2Y3
Or check out our website
Claims submissions should be sent directly to the address on the claim form or
contact your plan administrator at 1-888-250-2270 for details.
For more information about our privacy guidelines, please ask for Great-West
Life's Privacy Guidelines brochure.
Liability for Benefits
Your plan sponsor, Power Sector Benefit Trust has entered into an agreement
with The Great-West Life Assurance Company whereby Power Sector Benefit
Trust will have full liability for Pay Direct Drug, Healthcare and Dentalcare
benefits outlined in this booklet. This means Power Sector Benefit Trust has
agreed to fund these benefits and they are, therefore, uninsured. All claims will,
however, be processed by Great-West Life.
TABLE OF CONTENTS
SUMMARY OF BENEFIT COVERAGE.
Dependent's Group Life.
Accidental Death and Dismemberment.
Long Term Disability.
Pay Direct Drugs.
YOUR ELIGIBILITY .
Commencement of Your Coverage.
Changes In Coverage.
YOUR ELIGIBLE DEPENDANTS .
Commencement of Your Dependant's Coverage .
GENERAL HEALTH EXCLUSIONS .
TERMINATION OF INSURANCE .
Survivor Benefits .
YOUR LIFE INSURANCE BENEFIT.
Life Insurance .
Extension of Benefits .
Waiver of Premium.
Conversion of Your Life Insurance.
YOUR DEPENDENT'S LIFE INSURANCE BENEFITS.
Dependent's Group Life.
Waiver of Premium.
Conversion of Your Spouse's Life Insurance.
ACCIDENTAL DEATH AND DISMEMBERMENT BENEFIT .
Accidental Death and Dismemberment.
Exclusions .
How to Submit a Claim.
LONG TERM DISABILITY BENEFIT .
Long Term Disability.
Definition of Disability .
Waiver of Premium.
Exclusions .
PAYDIRECT DRUG BENEFIT .
Pay Direct Drugs.
Exclusion .
Accidental Dental .
Exclusions .
Extension of Benefits .
How to Submit a Claim .
How to make an out of province/country claim.
DENTAL BENEFIT .
Assignment of Benefits .
Important Note .
PreAuthorization For Treatment Over $500.00.
Exclusions .
How To Submit a Clai .
COORDINATION OF BENEFITS .
Order of Benefit Determination .
THIRD PARTY LIABILITY .
PHYSICAL EXAMINATION AND AUTOPSY.
PURPOSE OF THIS BOOKLET .
Policy Renewal Date is May 1st of each year.
Policy Month means the first day of each month.
Commonlaw Spouse means a person of the same, where applicable by law, or
opposite sex whom you publicly represent as your spouse.
Commonlaw Child means a child of your commonlaw spouse from another
relationship who resides with and is in the care and custody of you and your
commonlaw spouse.
Employment as referred to in this booklet shall mean active membership in The
Power Sector Benefit Trust.
Fund means The Power Sector Benefit Trust Plan.
Health & Welfare Plan means all the benefits for which you are eligible under
the Fund including benefits which may not be provided by us or any other
Insurance Company.
Monthly Draw means an amount equal to the sum of the monthly premium
payments required for your benefits under the Health & Welfare Plan.
Health & Welfare Account will consist of all payments made to the Fund on
your behalf, excluding all amounts deducted on your behalf.
Hour Bank means the record of hours worked by a Member and hours deducted
which is kept by the administrator for the purposes of determining the
commencement, continuation and termination of a Member's coverage.
Retired, Retirement or Retire means the Member's cessation of active duties
while covered under this plan or voluntarily electing to leave active duties after
attaining the age of 55.
Post-Secondary Institution means an accredited university, general and
vocational school, trade school, community college, or private college that
provides an education above the secondary school level.
GROUP INSURANCE PLAN FOR MEMBERS OF
The Power Sector Benefit Trust
Group Life & Health Insurance Policy No. 330591
Group Benefit Plan No. 56105
SUMMARY OF BENEFIT COVERAGE
Flat amount of $100,000.
Each Member's Life Insurance will reduce 50% on the Member's 65th birthday.
The reduced coverage of $50,000 will continue until the Member's death.
Dependent's Group Life
Benefits for children commence 14 days after birth.
If the member dies, spousal and dependant life coverage for the member's
dependant(s) may continue until the death of that spouse provided that the
required contributions for the survivor coverage continue to be paid. Each
spouse's life insurance of $25,000 will reduce 50% on the member's 75th
birthday. The reduced coverage of $12,500 will continue until the spouse's
Please Note: This extension in the full amount of Spouse's coverage is only
effective after December 1st, 2004.
Accidental Death and Dismemberment
Flat amount of $50,000 for each member and spouse.
Each Member's Accidental Death and Dismemberment insurance will reduce
50% on the Member's 65th birthday.
Accidental Death and Dismemberment Benefits cease on the Member's 71st
Each Spouse's Accidental Death and Dismemberment insurance will reduce 50%
on the Member's 65th birthday. Spouses Accidental Death and
Dismemberment Benefits cease on the Member's 71st birthday.
Long Term Disability
70% of monthly earnings to a maximum monthly benefit of $2,500.
Any amount which is not an integral multiple of $1.00 will be rounded to the next
Benefit payments are taxable.
Benefits are paid monthly in arrears after an elimination period of 119 days and
terminate on the earlier of your cessation of disability, death, or attainment of age
65, except if you were under age 65 when you became disabled you will receive
at least 12 months of payment provided you remain disabled.
Long Term Disability benefits terminate at age 65.
Pay Direct Drugs
Your deductible per prescription is nil.
Reimbursement is 100% of eligible charges.
Maximum Dispensing fee is $7 for each Drug Identification Number (DIN).
Pay Direct Drug benefits do not terminate with age.
Your deductible per calendar year is nil.
Reimbursement is 100% of eligible charges.
Healthcare benefits, excluding Emergency Out-of country/province treatment and
Travel Assistance, do not terminate with age.
Emergency Out-of country/province treatment and Travel Assistance
benefits terminate at age 75.
Great-West Life will pay on the basis of the current year's Dental Association
Suggested Schedule of Fees for General Practitioners as of the 1st of the month
following the month in which Great-West Life receives the new Schedule.
Your deductible per calendar year is nil.
Reimbursement is 100% of Insured Charges.
The overall maximum is unlimited.
Reimbursement is 50% of eligible charges.
The overall maximum is $2,000 per person in any calendar year.
Reimbursement is 50% of eligible charges.
Maximum is $2,000 in the lifetime per dependant child.
Dental benefits do not terminate with age.
If you are a member or applicant of The Power Sector Benefit Trust, you are
eligible to be insured on the first day of the policy month coincident with or next
following the day you have accumulated, and there has been recorded, at least two
monthly draws in your Health & Welfare Account.
You may elect to have the necessary amount added to your Health & Welfare
Account by making the required contribution to the Fund.
Your Health & Welfare Account may not exceed an amount equal to 120 times the
Monthly Draw. The Monthly Draw will be deducted from your Health & Welfare
Account on the first day of each policy Month.
Commencement of Your Coverage
You automatically become covered on your eligibility date, provided you have
completed an application.
Changes In Coverage
Changes in coverage due to dependency status will take effect on the first day of
the month coincident with or next following the date of the change. You must be a
Member in good standing in order for your insurance to increase. In order for the
change in benefit to occur, Great-West Life must also be properly notified by the
Power Sector Benefit Trust.
YOUR ELIGIBLE DEPENDANTS
Dependants eligible for benefits are either your spouse or commonlaw spouse and
each unmarried child, stepchild or commonlaw child who is dependent upon you
for support and is under 19 years of age or under 25 years of age if a fulltime
student. Dependant children over the age of 19 will be covered if mentally or
physically impaired. Anyone who is in fulltime service in any naval, military or
air force will not be eligible as dependants.
Commencement of Your Dependant's Coverage
Your dependant's coverage will commence on the same date as your coverage if
you request dependant coverage on your application.
If you do not request dependant coverage when you become insured and later
want such coverage, you must complete an application.
Once you have dependant coverage, an additional child will automatically become
insured on the date the child qualifies as your dependant. No application is
If your dependant other than a newborn is confined in a hospital when coverage
should commence, coverage will not begin until your dependant's discharge.
You must complete a new application if you wish to add or change a legally
married or commonlaw spouse, with coverage commencing on the first day of the
policy month next following the date such dependant is acquired.
GENERAL HEALTH EXCLUSIONS
No amount of benefit will be payable for any charge that resulted either directly
or indirectly from, or was in any manner or degree associated with, or occasioned
by, any one or more of the following:
intentionally selfinflicted injury while sane or insane,
war, insurrection or hostilities of any kind whether or not you or your
dependant were a participant in such action,
participation in a riot or civil commotion,
committing or attempting to commit a criminal offence or provoking an
Additional exclusions are found under the respective Benefit Descriptions in this
TERMINATION OF INSURANCE
You are no longer insured from the date you have insufficient funds in your
member account to pay for the next month of coverage, or the policy terminates.
Insurance terminates the day before you enter service in any naval, military or air
If you are a Member of The Power Sector Benefit Trust your insurance will
terminate on the last day of the month in which your Health & Welfare Account
does not have an amount equal to at least one Monthly Draw.
For the rules governing reinstatement of Insurance, please see your Policy
For benefits on termination see Conversion of Your Life Insurance under Your
Life Insurance Benefit and Extension of Benefits following the health benefit
Life Insurance benefits may now remain in force until the death of the
member at any age as long as premiums are paid through your Health &
Welfare Account. As long as you are covered for the Life Insurance Benefit,
you may maintain the Healthcare and Dental benefit until the death of the
PLEASE NOTE: Out of Country/Province Coverage and Travel Assistance
will cease for both members and dependants at the member's Age 75, with a
corresponding drop in the premium of the Healthcare benefit.
In the event of the death of the member, the cost of your spouse's and
dependant(s') coverage will continue to be drawn from your accumulated fund
account until it runs out; where upon Survivor Benefits from the insurer
commence for a period of 2 years thereafter. If you are a pay-direct member
(where the member pays your monthly premium directly to the Trust), Survivor
Benefits commence directly upon the death of the member for a period of 2
After the 2 year Survivor period paid by the Insurer, should the surviving
spouse wish to continue purchasing benefits on a Pay Direct basis, this option is
available through the Power Sector Benefit Trust Fund. Should there be a lapse
in payment, coverage is terminated and the surviving spouse cannot be returned
to the plan in the future.
DETAILS OF BENEFIT COVERAGE
YOUR LIFE INSURANCE BENEFIT
Flat amount of $100,000.
Each Member's Life Insurance will reduce 50% on the Member's 65th birthday.
The reduced coverage of $50,000 will continue until the Member's death.
Your designated beneficiary will be paid a lump sum amount in the case of your
death. You may appoint one or more beneficiaries or change your appointment at
any time by completing a "Change of Beneficiary Designation" form obtained
from the Power Sector Benefit Trust. Any amount of coverage for which there is
no beneficiary will be payable to your estate.
Extension of Benefits
The termination of the policy will not affect the continuation of your coverage
under the Waiver of Premium provision.
Waiver of Premium
Coverage on your life will continue if you become totally disabled for at least 6
consecutive months. You must become disabled while covered before your 65th
birthday. No premium payments will be required as of your date of disability.
This coverage will terminate without conversion privileges on your 65th birthday.
"Totally Disabled" means your complete inability to engage in any gainful
occupation for which you are reasonably fitted by education, training or
experience. Great-West Life must receive initial proof that you are totally disabled
no later than 12 months after your date of disability.
Conversion of Your Life Insurance
You may convert your Group Life Coverage to an Individual Life Policy upon
termination of your employment or termination of the policy. You must be under
age 65 to convert but evidence of good health is not required. The policy will be
one of the standard life insurance conversion forms available by Great-West Life
or any of its affiliates. For limits on the amount of coverage that may be selected
please see the Power Sector Benefit Trust. It may not include any provision for
disability, accidental death or other special benefit.
An application and the first premium due for the individual policy must be
received by Great-West Life within 31 days after the termination of your group
coverage. In the case of your death during this 31 day period, the amount of
coverage, subject to any limits, will be paid to your designated beneficiary.
YOUR DEPENDENT'S LIFE INSURANCE BENEFITS
Dependent's Group Life
Life Insurance coverage for children will commence 14 days after birth.
If the member dies, spousal and dependant life coverage for the member's
dependant(s) may continue until the death of that spouse provided that the
required contributions for the survivor coverage continue to be paid. Each
spouse's life insurance of $25,000 will reduce 50% on the member's 75th
birthday. The reduced coverage of $12,500 will continue until the spouse's death.
Please Note: This extension in the full amount of Spouse's coverage is only
effective after December 1st, 2004.
You will be paid a lump sum amount, if living, otherwise your estate, in the case
of your insured dependant's death.
Waiver of Premium
Your dependant will continue to be insured if your premiums are being waived.
During such period, no premium payment will be required for this benefit. No
additional dependant may become insured and there may not be any increases in
the amount of insurance on your covered dependants.
Conversion of Your Dependent Life Insurance
You, if living, otherwise your spouse, may ask Great-West Life to issue an
Individual Life Policy for your spouse upon termination of your employment,
death, or termination of the policy. Evidence of good health is not required. The
policy will be one of the standard life insurance conversion forms available by
Great-West Life or any of its affiliates. For limits on the amount of insurance that
may be selected please see the Power Sector Benefit Trust. The policy may not
include any provision for disability, accidental death or other special benefit.
There is no provision for the conversion of the Group Life Insurance on an
Insured child.
An application and the first premium due for the Individual Policy must be
received by Great-West Life within 31 days after the termination of your group
coverage. In the case of your spouse's death during this 31 day period, the amount
of insurance, subject to any limits, will be paid to you.
ACCIDENTAL DEATH AND DISMEMBERMENT BENEFIT
Accidental Death and Dismemberment
Flat amount of $50,000 for each member and spouse.
Each Member's Accidental Death and Dismemberment insurance will reduce
50% on the Member's 65th birthday.
Accidental Death and Dismemberment Benefits cease on the Member's 71st
Each Spouse's Accidental Death and Dismemberment insurance will reduce 50%
on the Member's 65th birthday. Spouses Accidental Death and Dismemberment
Benefits cease on the Member's 71st birthday.
You will be paid a lump sum if you have an accident while you are insured
which causes death or a loss. The loss must occur within 365 days of the
In the case of loss of life, the full amount will be paid to your beneficiary as
appointed in your Basic Group Life Policy.
These percentage amounts will be paid to you if an accident results in the loss
or irrecoverable loss of use of:
The sight of both eyes
Both hands or both feet
A hand and a foot
The sight of an eye and either a hand or a foot
Speech and hearing in both ears
The sight of one eye
Speech or hearing in both ears
These percentage
percentage amounts will
if an accident results in the
A thumb and an index finger of a hand
All four fingers of a hand
All of the toes of a foot
In no case will more than the full amount be paid for all losses resulting from one
accident. If as a result of one accident you suffer a number of losses for one limb,
payment will be made only for the loss providing the largest amount.
As of May 1, 2006, these percentage amounts will be paid to you if an
accident results in the loss or irrecoverable loss of use of:
Both legs (paraplegia)
Both arms and both legs (quadriplegia)
One arm and one leg on the same side of the body (hemiplegia)
Additional Benefits in Case of Accidental Death
The following benefits are payable in the case of accidental death in the plan
member where a benefit is payable under the Coverage:
A. Child Educational Benefit – eligible dependant children of the plan
member will be reimbursed for their tuition fees as full-time students as
recognized post-secondary institutions for up to four consecutive years
following the date of the accidental death of the plan member, to a
maximum reimbursement amount of the lesser of 5% of the Principal
Sum or $5,000 per year. To be eligible, for this benefit the child must
have been, at the time of the accident, enrolled as a full-time student (15
hours per week or more) at (a) a post-secondary institution; or (b) a
secondary school level, and must enrol within 365 days of the accident
as a full-time student at a post-secondary institution. The benefit does
not provide reimbursement for room or board or other ordinary living,
travelling or clothing expenses.
B. Spouse Occupational Training Benefit – the spouse of the plan member
will be reimbursed for his or her expenses associated with enrolment in
an accredited occupational training program for up to three years
following the date of the accidental death of the plan member, to a
maximum reimbursement amount of the lesser of 10% of the Principal
Sum or $10,000. The purpose of the training program must be to provide
the spouse with at least the minimum requirements for employment in an
occupation for which the spouse would not otherwise qualify. The
benefit does not provide reimbursement for room or board or other
ordinary living, travelling or clothing expenses.
Additional Benefits in Case of Loss
The amounts payable under the following benefits will in all cases be reduced by
any benefits paid under similar Great West Life coverage that applies, including
but not limited to Great West Life group healthcare, out-of-country, or Travel
A. Family Transportation Benefit – if a person covered under the Coverage
is hospitalized more than 150km from his or her home as a result of a
covered loss, expenses for round trip economy class transportation and
moderate quality lodging expenses for one family member to join the
person will be covered. If a private vehicle is used for such
transportation, covered expenses for transportation will be limited to $.
20 per kilometre. The benefit includes but is not limited to expenses for
telephone, taxi and car rental. The maximum amount payable is $2,000.
Meal expenses are not covered.
B. Education Benefit – if the person suffering the loss under the Coverage
is required to change occupations as a result of the covered loss, tuition
fees for enrolment in a post-secondary institution for training in the new
occupation are reimbursed provided that the person is enrolled within
365 days of the accident. The maximum amount payable is $10,000.
Only expenses actually incurred within two years following the accident
are eligible for reimbursement. The benefit does not provide
reimbursement for room or board or other ordinary living, travelling or
clothing expenses.
C. Wheelchair Benefit – if the person suffering the loss under the Coverage
is required to use a wheelchair as a result of the covered loss, expenses
for such alterations to the person's home and/or vehicle necessary to
accommodate the use of the wheelchair are reimbursed when incurred
within 365 days of the accident. The maximum amount payable is
$10,000 for all home and vehicle modifications combined. Benefits are
only payable if the person or persons performing the alterations are
experienced in home alteration or vehicle modifications to
accommodate wheelchairs, as the case may be. Benefits for home
alterations are payable only if the alterations are recommended by an
organization recognized as providing support and assistance to
wheelchair users, and benefits for vehicle modifications are payable
only if the modifications are approved by the provincial motor vehicle
These exclusions are in addition to those described under "General Health
Bodily or mental infirmity or illness or disease of any kind, or medical or
surgical treatment thereof.
Travel or flight in any aircraft except solely as a passenger in a powered
civil aircraft having a valid and current airworthiness certificate, and
operated by a duly licensed or certified pilot while such aircraft is being
used for the sole purpose of transportation. Descent from any aircraft in
flight will be deemed to be part of such flight.
Note: Crew members are not covered.
Taking or attempting to take your own life, whether you are in
possession of your mental faculties or not at that time.
In the course of operating a motor vehicle, no payment will be made if
the loss or injury leading to the loss occurs while
under the influence of any intoxicant, or
if the individual's blood alcohol concentration was in excess of
80 milligrams of alcohol per 100 millilitres of blood.
How to Submit a Claim
Claim forms are available from the Power Sector Benefit Trust. This form must
be completed in full and submitted within 90 days from the date of loss.
If the Group Insurance Policy terminates, no payment will be made unless the
claim is submitted within 90 days of the termination date.
LONG TERM DISABILITY BENEFIT
Long Term Disability
Amount of Insurance
70% of monthly earnings to a maximum monthly benefit of $2,500.
Any amount which is not an integral multiple of $1.00 will be rounded to the next
Benefit payments are taxable.
If you become disabled while insured, benefits are paid monthly in arrears after an
elimination period of 119 days, and terminate on the earlier of your cessation of
disability, death, or attainment of age 65, except if you were under age 65 when
you became disabled you will receive at least 12 months of payment provided you
remain disabled for those 12 months.
Long Term Disability benefits terminate at age 65.
Benefits are paid only if you are under the continuing care of a legally licensed
physician or surgeon. For a disability arising from any medical condition, you
must be receiving appropriate treatment as agreed upon by Great-West Life and
your treating physician. We reserve the right to seek and accept an independent
medical opinion from a physician specialized in the treatment of the medical
You must be disabled for a continuous period due to the same or related causes. A
continuous period of disability includes all periods which are not separated by
more than 30 days during the elimination period. If you return to work and have a
recurrence of the disability within six consecutive months after the initial
satisfaction of the elimination period, your disability claim resumes without a
further elimination period.
Definition of Disability
"Disabled" and "Disability" means that due to injury, disease, illness, pregnancy
or mental disorder you are not able to perform the essential duties of your regular
occupation with your employer or with any other employer, during the first 24
months of payment. Thereafter, it means that you are not able to perform the
duties of your own or any other occupation for which you are reasonably fitted by
education, training or experience without consideration to the availability of such
occupations and you are not able to earn the percentage of your pre-disability
monthly earnings, shown in the Long Term Disability section of the Benefit
Description, currently 70%.
Waiver of Premium
Great-West Life will waive the Long Term Disability and Life Insurance premium
payments while you are receiving benefits from the date of disability.
To help you recover while still receiving payments, you may engage in a Great-
West Life approved rehabilitation program. You may satisfy the elimination
period while engaged in such program.
If you receive an income under the Rehabilitation program, the amount of your
Benefit payable to you will be reduced according to the Return-to-Work
Allowance Section.
Your Benefit payments will be stopped on the earlier of the following dates:
The date you cease to participate in the program or your 65th
birthday if earlier (except if you were under age 65 when you
became disabled you will receive at least 12 months of
payment provided you remain disabled for those 12 months.)
The date you cease to be disabled.
The date you would otherwise cease to receive benefits.
Great-West Life will pay expenses incurred by you, other than usual employment
expenses, for services and equipment associated with an approved rehabilitation
program. The expenses must be approved in advance by Great-West Life in
Return-to-Work Allowance
If you are able to return to your regular occupation or any other occupation on a
part-time basis under a program pre-approved by Great-West Life or you are
participating in a Rehabilitation program in accordance with the Rehabilitation
section Great-West Life will continue to pay Benefits while you are not able to
return to your regular or any other occupation on a full-time basis because of your
In no event will Benefits be paid beyond the date you would otherwise cease to
receive Benefits.
The amount of the Benefit payments payable to you will be the amount of Benefit
reduced as follows:
During the first 12 months of your return to work, or participation in a
Rehabilitation program, so that the total of the monthly income you are
receiving from (i) this policy, (ii) the sources described in the Integration
section, and (iii) the gross income you are receiving each month from
your employment, does not exceed 100% of your Pre-disability Monthly
After you have returned to work or participated in a Rehabilitation
program for 12 months, so that the total of the monthly income you are
receiving from (i) this policy, using the following formula, (ii) the
sources described in the Integration section, and (iii) the gross income
you are receiving each month from your employment, does not exceed
100% of your Pre-disability Monthly Earnings.
A = Your Pre-Disability Monthly earnings
B = Your Monthly earnings received while you are disabled.
C = Your benefit as figured above, but not including adjustments with
any Cost of Living Adjustment.
Integration of Benefits
For the purpose of any calculation under this provision, we will consider the full
amount of any benefits you are eligible to apply for and receive, before any
income tax and/or any other deductions.
Benefits will be reduced by payments you are entitled to receive under the
Workplace Safety and Insurance Act, any other employment income other than
described in the Return to Work Allowance section, or any income replacement
benefits you are entitled to receive under a provincial motor vehicle accident
insurance plan. If you have not applied or applied and have not received notice,
Great-West Life will estimate your benefits until they receive written notice that
your application has been approved or declined. If you notify us that an
application or appeal has been declined and we determine that this decision
should be subject to appeal, you must file an appeal and we may continue to
reduce your payments until we are notified in writing that such appeal has been
If necessary, benefits will be further reduced so that your total monthly gross
income from all sources is not more than 80% of your pre-disability monthly
income. Income from all sources includes:
Great-West Life's disability benefit.
Any indemnity payable to you under any Workplace Safety and
Insurance Act or similar legislation.
Any disability benefits under the Canada/Quebec Pension plan or a
plan in another country for which there is a reciprocal agreement,
including child benefits to which any member of your family younger
than 18 years of age is entitled to apply for and receive as a result of
your disability plus subsequent cost of living increases.
Any income replacement benefits which you are entitled to receive under
any Provincial motor vehicle accident insurance plan if the benefits
payable under the EI Act are not taken into account when determining
the amount of benefits payable under the provincial plan.
Any indemnity for loss of time payable to you under an insured or
uninsured plan which covers you on a group basis, including a
professional or other association type plan.
Any continuation of salary from your employer.
Any benefits received under any retirement or pension plan of your
Any damages for loss of income recovered from a third party and arising
out of the same circumstances that caused your disability.
Any income from any employment other than as described in the other
The following exclusions are in addition to those described in the General Health
Exclusions. No benefits will be paid with respect to the disability
during the period which you are on leave of absence, including
Pregnancy Leave of Absence. If you become disabled while on leave of
absence, the leave of absence will be deemed to end on the day before
the date on which you are scheduled to return to work.
during any period while you are permanently or temporarily outside of
Canada and the United States unless approved in advance by Great-West
Life. If you become disabled, your disability will be deemed to
commence on the date you return to Canada or the United States.
during any period you refuse to participate in a rehabilitative program
offered by Great-West Life or you refuse a rehabilitative job offered to
you for which you are reasonably suited unless your disability prevents
you from participating in such program or from performing the duties of
if you refuse or fail to undergo medical, psychiatric or psychological
treatment or participate in a rehabilitation program or substance abuse
treatment program, considered beneficial to you as recommended by
Great-West Life and your physician.
for any period that you are incarcerated in a jail, prison, mental
institution or other correctional facility, due to a Criminal Code Offence.
for any disability that occurs while you are operating a motor vehicle or
you have the care or control of a motor vehicle, whether it is in motion
your ability to operate the motor vehicle is impaired by alcohol
your blood alcohol concentration is in excess of 80 milligrams
of alcohol per 100 millilitres of blood.
for any period you are engaged in any business or occupation, other than
as approved under Rehabilitation and Return to Work Allowance section.
for any period that you refuse an alternate job offered by your company
for which you are reasonably suited, unless your disability prevents you
from performing the duties of the alternate job.
Extension of Benefits
If you are disabled at the time of termination of employment or cancellation of the
plan, your payments will continue to be paid for that one period of disability,
provided you are entitled to this benefit.
How to Submit a Claim
Claim Forms are available from the Power Sector Benefit Trust. This form must
be completed in full and submitted immediately but no later than twelve months
from the onset of the disability. It is in your best interest to submit your claim as
soon as possible since it helps to ensure prompt payment.
If the Group Insurance Policy terminates, no payment will be made for any claim
unless proof is submitted within 90 days of the termination date.
PAYDIRECT DRUG BENEFIT
(PLAN 88G)
Pay Direct Drugs
Your deductible per prescription is nil.
Reimbursement is 100% of eligible charges.
Maximum Dispensing fee is $7 for each Drug Identification Number (DIN).
Pay Direct Drug benefits do not terminate with age.
The Drug Coverage on your group is being administered by the pharmacy
benefits manager appointed by Great-West Life.
Any eligible drug charge will be paid if:
it is medically necessary;
it is reasonable and customary;
payment is not prohibited by a Government Sponsored plan in your
Province or Territory of residence.
It is not more than the difference between the actual cost of the charge
and the amount you are entitled to apply for and receive under any
Government Sponsored plan in your province or territory of residence.
This is a generic drug plan. The ingredient cost of the lowest priced
interchangeable product will be paid unless the prescription written is for a brand
name that is directed by the prescriber as not interchangeable. The prescription
must bear the notation "DO NOT PRODUCT SELECT", "NO SUB", or "NO
SUBSTITUTION" on the actual script in the prescriber's own handwriting in
order to be eligible for payment.
Medications, prescribed in writing by a Physician or other person entitled by law
to prescribe them, bearing a Drug Identification Number on their labels, listed as
prescription requiring in Federal or Provincial Drug Schedules and some other
non-prescription requiring drugs, including Eprex and Norflex, are covered.
Included are Tylenol #3 and containing codeine-contin prescribed in 50, 100, 150,
and 200 mg. dosage, injectable drugs, injectable vitamins, insulins and allergy
extracts, oral contraceptives, extemporaneous preparations or compounds,
disposable needles, disposable syringes, lancets and testing materials for
monitoring diabetes and drugs in the following categories:
potassium replacements
fluorides, single entity
iron salts, single entity
topical enzymatic debriding agents
vasodilating nitrates
Any single purchase of drugs or medicines which would be considered reasonable
and customary to be consumed or used within a 4 month period.
Antibiotics for acne
Oral Contraceptives
Potassium Replacements
Antituberculosis
Charges for the following are not covered whether or not they have been
prescribed for medical reasons.
Atomizers, appliances, prosthetic devices, colostomy supplies, first aid
kits or equipment, electronic diagnostic monitoring or testing equipment,
delivery or extension devices for inhaled medications, spring loaded
devices used to hold lancets, alcohol, alcohol swabs, disinfectants,
cotton, bandages or supplies and accessories for the above.
Oral vitamins, minerals, dietary supplements, infant formulas or
injectable total parenteral nutrition solutions whether or not prescribed
for a medical reason, except where Federal or Provincial law requires a
prescription for their sale.
Diaphragms, condoms, jellies/foams/sponges/ suppositories, intrauterine
devices, contraceptive implants or appliances normally used for
contraception, whether or not prescribed for a medical reason.
Proprietary medicines which
are registered under Division 10 of the Food and Drug Act,
bear a General Public (GP) number on their label
Prescriptions dispensed by a physician, clinic, dentist or in any non-
accredited hospital pharmacy, or for treatment as an inpatient or out
patient in any hospital, including emergency status and investigational
status drugs, unless otherwise approved by Great-West Life.
All preventative immunization vaccines and toxoids.
All homeopathic preparations.
Items deemed cosmetic (even if a prescription is legally required) e.g.
topical minoxidil, sunscreens etc.
Any portion of services or supplies which the insured is entitled to
receive, or for which the insured is entitled to a benefit or
reimbursement, by law or under a plan that is legislated, funded, or
administered in whole or in part by a government ("government plan"),
without regard to whether coverage would have otherwise been available
under this plan. In this limitation, government plan does not include a
group plan for government employees.
Nicotine resin containing products.
Supplies for recreation or sports, whether or not medically necessary.
Fertility Drugs.
Allergy extracts, compounded in a laboratory and not bearing a Drug
Identification Number (DIN).
This exclusion is in addition to those described under "General Health
Any cause which entitles you or your dependant to apply for and receive
indemnity or compensation under any Workers' Compensation Act.
Lost or Stolen Cards
Lost or stolen cards should be reported immediately, in writing, to the servicing
Power Sector Benefit Trust regional office. Upon receipt of written notice, a
replacement card will automatically be issued with a new issue number. In most
cases, the pharmacist will not honour the lost or stolen card because the name on
the prescription will be different from that on the card. However, if you notify
Power Sector Benefit Trust immediately it will greatly reduce the risk of
fraudulent claims being paid.
A temporary Assure card can be printed by going to and registering
as a Groupnet member.
Your deductible per calendar year is nil.
Reimbursement is 100% of eligible charges.
Healthcare benefits, excluding Emergency Out-of country/province treatment and
Travel Assistance, do not terminate with age.
Emergency Out-of country/province treatment and Travel Assistance
benefits terminate at age 75.
Healthcare Coverage includes:
Nursing Care Outside Your Home
Aids, Services & Supplies
Accidental Dental
Emergency Treatment
Travel Assistance Benefit
Clinical Psychology
Paramedical Services
You will be paid for any of the charges incurred by you or your dependant
provided that the charge meets all of the following conditions.
It is medically necessary for the treatment of bodily injury, illness or
It is reasonable and customary.
It is recommended and authorized by a physician or surgeon legally
licensed to practise medicine.
Payment for services covered under this plan is not prohibited by the
Provincial Government (plan) in your province of residence.
It is not more than the difference between the actual cost of the charge
and the amount you are entitled to apply for and receive under any
Government Sponsored plan in your province or territory of residence.
PreAuthorization For Treatment or Purchases Over $500.00
If any expense is estimated to be greater than $500.00, it is recommended that you
submit a "Predetermination" to Great-West Life.
A Predetermination is simply an outline of the required aid services or supplies
which is prepared, by your physician, prior to any treatment or purchase. Great-
West Life will advise you of the portion that is covered by the Benefit plan,
enabling you to determine your costs.
Nursing Care
The services of a registered nurse or registered nursing assistant at your residence
up to an individual maximum of $10,000 per calendar year; subject to prior
approval by Great-West Life. From January 1st coincident with or next following
your or your dependant's 65th birthday until his death, the maximum payable is
$25,000 lifetime.
Note: The services will not be considered as eligible expenses while you or
your dependant are residing in a nursing home, home for the aged, rest
home or any other facility providing similar care, or confined in a
Licensed Hospital.
Payment will not be made for services which are for custodial care and do not
require the skill of a registered nurse or registered nursing assistant.
The services will not be considered as eligible expenses if the RN or RNA is
normally resident in your home.
Nursing Care Outside Your Home
Nursing Care outside your home will be covered, provided that it is for active
treatment or convalescent care provided by a legally licensed Nursing Home or
other facility on the recommendation of licensed physician. The maximum
benefit will be $10,000 per calendar year.
This coverage has been added on a trial basis from June 1st, 2002 until April
30th, 2011.
Licensed ambulance or other emergency service, when medically necessary, to
transport you or your dependant from the place where injury, disease, illness,
pregnancy or mental disorder is suffered to the nearest hospital where adequate
treatment can be rendered, from one hospital to another, and from a hospital to
your residence.
Charges for the fare of one attendant to accompany you or your dependant if
transportation is not provided by a licensed ambulance service.
Aids, Services & Supplies
Custom made Orthopaedic shoes and adjustments to stock item footwear, as an
integral part of a brace and custom-made boots, when prescribed by a podiatrist or
Custom made foot orthotics which are medically necessary for the insured
person's regular daily living activities and not solely for recreation or sport.
Purchase of braces, crutches, artificial limbs or eyes and prosthetic devices
approved by Great-West Life.
Sleep apnea and heart rate monitor.
An initial pair of frames and one corrective prosthetic lens, for each eye, that is
prescribed after cataract surgery.
Rental of a wheelchair, hospital bed including mattresses or other approved
durable equipment for temporary therapeutic use. This equipment may be
purchased subject to Great-West Life's approval prior to the purchase.
Blood and blood products when required for transfusion.
Colostomy and ileostomy supplies.
Radium and radioactive isotope treatments.
Continuous Passive Motion Equipment (CPM), provided it is recommended by a
legally licensed physician. The maximum charge is $500 per occurrence.
Insulin pumps and/or devices for the automatic injection of insulin when
medically required for the treatment of diabetes when alternative methods of
injection are inadequate and it has been prescribed by a diabetic specialist. The
maximum charge is $7,000 per lifetime, not subject to the reasonable and
customary charge requirement.
Enhanced external counter pulsation therapy, provided it is Medically Necessary
for the treatment of acute angina, alternative medical treatments have been
pursued, it is recommended by a cardiovascular specialist and it is performed by a
fully licensed facility authorized to perform such treatments, up to a maximum of
$7,000 per lifetime for each Person.
This coverage has been added on a trial basis from June 1st, 2002 until April
30th, 2011.
2 pairs of surgical stockings (compression hose) per calendar year.
Wigs for hair loss as a result of illness or injury or as a result of medical treatment
for any disease, once every 3 calendar years. A physician's prescription is
Charges by a legally licensed dentist for dental treatment of injuries to natural
teeth, or replacement of natural teeth, for accidents suffered by you or your
dependant while insured under this benefit.
The charges will be subject to all of the following conditions:
The treatment is necessitated by a direct accidental blow to the mouth
and not by an object or food placed wittingly or unwittingly in the
The accidental blow occurs while the person is insured.
The treatment is received within twelve months after the accidental
The treatment is the least expensive that will provide a professionally
adequate treatment.
No payment will be made for any part of the charge which exceeds the
amount shown for the treatment in the current Dental Association
Schedule of Fees for General Practitioners in your province of residence.
If treatment is to be received more than 90 days after the accidental
blow, a treatment plan must be submitted to Great-West Life within 90
days of the accident.
The following Emergency treatment required by you or your dependent while
temporarily absent from your province or territory of residence because of
business or vacation and not for health reasons will be reimbursed at 100%
subject to the following conditions. There is a maximum of $1,000,000 for an
Emergency for you and each of your dependents under this Emergency Treatment
section and the Travel Assistance Benefit. This limitation is not applicable to in-
Canada emergency health care benefits. When emergency treatment for a
condition is completed, any ongoing treatment related to that condition is not
We will cover the first 180 days of a trip. This limitation is not applicable to in-
Canada emergency health care benefits.
Room and board in a Licensed Hospital up to the hospital's standard ward rate for
each day of confinement.
Hospital services and supplies furnished by a Licensed Hospital.
Diagnosis and treatment by a physician or surgeon legally licensed to practise
In the event of a medical emergency, you or someone acting on your behalf
must contact the Travel Assistance Centre prior to seeking medical treatment. If
it is not reasonably possible for you to contact the Travel Assistance Centre
prior to seeking medical treatment due to the nature of the medical emergency,
you must contact the Travel Assistance Centre as soon as possible. Failure to
contact the Travel Assistance Centre as described will result in a reduction of
benefits in the case of hospitalization of 40% of eligible costs. All costs for such
emergency will be limited to your emergency out-of-country coverage and
Travel Assistance coverage maximum or $25,000, whichever is less. This
limitation is not applicable to in-Canada emergency health care benefits.
If a physician or the Travel Assistance provider recommends you or your
dependants be moved to a different facility at the destination and you choose
not to go, eligible costs for emergency coverage and Travel Assistance coverage
will in the case of hospitalization be reduced by 40% of eligible costs. All costs
for such emergency will be limited to your emergency out-of-country coverage
and Travel Assistance coverage maximum or $25,000, whichever is less. This
limitation is not applicable to in-Canada emergency health care benefits. If a
physician or the Travel Assistance provider recommends you or your dependant
return to your home province, and you choose not to go, emergency coverage
and Travel Assistance coverage will end.
"Hospital" means an institution having diagnostic facilities that provides active,
chronic care or emergency treatment with physicians and registered nurses in
attendance 24 hours a day and is licensed by the appropriate governmental
authority. It does not include an institution providing convalescent care, a
nursing home for the aged, a rest home or any other facility providing similar
We will not pay for any costs resulting directly or indirectly:
(a) from an accident occurring while the insured person was operating a
vehicle, vessel or aircraft, if the insured person:
i) was impaired by drugs or alcohol, or
ii) had a blood alcohol level higher than 80 milligrams of alcohol per 100
millilitres of blood.
(b) from the abuse of illegal substances.
Travelling outside Canada while pregnant: We will not cover any pregnancy
related costs which are incurred outside of Canada within nine weeks of the
expected delivery date. Costs associated with a child born outside Canada
within nine weeks of the expected delivery date, or after the expected delivery
date, are not covered.
Note: If you are travelling and require medical care, please contact the
Assistance Centre using the telephone number on the Travel Assistance
card. The Travel Assistance Centre number and services are available
24 hours a day.
PLEASE NOTE: Out of Country/Province Coverage and Travel Assistance
will cease for both members and dependants at the member's Age 75, with a
corresponding drop in the premium of the Healthcare benefit.
Travel Assistance Benefit
The following services with respect to medical and personal emergencies required
by you or your dependent while temporarily absent from your province or
territory of residence because of business or vacation and not for health reasons
will be reimbursed at 100% subject to the following conditions. When emergency
treatment for a condition is completed, any ongoing treatment related to that
condition is not covered.
We will cover the first 180 days of a trip. This limitation is not applicable to in-
Canada emergency health care benefits.
on the spot medical assistance
emergency medical payments
telephone interpretation service
medical evacuation
assistance with lost documents or luggage
return of dependant children or a travelling companion
visit of a family member
transmission and retention of urgent messages
help to locate Embassy or Consulate services
assistance in the event of death to transport the remains
return of a vehicle to your home or nearest rental agency
We will not pay for any costs resulting directly or indirectly:
(a) from an accident occurring while the insured person was operating a
vehicle, vessel or aircraft, if the insured person:
i) was impaired by drugs or alcohol, or
ii) had a blood alcohol level higher than 80 milligrams of alcohol per 100
millilitres of blood.
(b) from the abuse of illegal substances.
Note: For specific details, please refer to your Great-West Life Travel
Assistance brochure which can be obtained through the Power Sector
Benefit Trust.
Please contact the Travel Assistance Centre using the telephone number on the
Travel Assistance card, located at the back of the Travel Assist Booklet
Travelling outside Canada while pregnant: We will not cover any pregnancy
related costs which are incurred outside of Canada within nine weeks of the
expected delivery date. Costs associated with a child born outside Canada
within nine weeks of the expected delivery date, or after the expected delivery
date, are not covered.
PLEASE NOTE: Out of Country/Province Coverage and Travel Assistance
will cease for both members and dependants at the member's Age 75, with a
corresponding drop in the premium of the Healthcare benefit.
Diagnostic tests, which include Prostate Exams [PSA], Ovarian Cancer Exams
[CA 125], Anti-Cardiolipin Antibodies tests, Human Papillomavirus (HPV)
tests, radium treatments and Xray examinations, excluding dental Xrays, that
are incurred in your province or territory of residence.
The services of a registered speech therapist, who is not normally resident in the
insured person's home, up to an individual maximum of $500 per calendar year.
The services of a qualified massage therapist, who is not normally resident in the
insured person's home, up to an individual maximum of $500 per calendar year.
The services must be recommended by a licensed physician.
The services, personally performed, by a registered clinical psychologist
registered in the province where the services are rendered, up to an individual
maximum of $500 per calendar year.
These services will not be considered as eligible expenses if the registered clinical
psychologist is normally resident in your home.
Hearing Aids
The purchase of hearing aids and repairs, fittings and adjustments, excluding
batteries, up to an individual maximum of $300 every 2 calendar years.
Prescription eye glasses, contact lenses, laser eye surgery, compact field
enhancing readers and the fittings of such eyewear for the purpose of correcting
vision are subject to a combined maximum of $400 in any two consecutive
A pair of contact lenses up to a maximum of $400 in any 2 consecutive calendar
years if visual acuity is improved to at least a 20/40 level and this level of acuity
is not possible through wearing eye glasses accompanied by a letter of
verification. Otherwise, contact lenses are subject to the $400 maximum as stated
for eye glasses.
Eye Exams are covered to a maximum of $80 every two consecutive calendar
years (this is in addition to the $400 in Vision Coverage detailed above).
Note: All charges must be recommended or approved by a legally licensed
physician, surgeon, optometrist or ophthalmologist.
Services received in Canada for visual training and remedial exercises subject to
50% reimbursement, regardless of the benefit maximum. Diagnosis and treatment
received in Canada for accidental injury or disease to eyes.
All claims must be supported by an official receipt indicating name of patient and
the date the eyewear or surgery was received.
Preferred Vision Services (PVS) Discount
Preferred Vision Services (PVS) is a service provided by Great-West Life to
its customers through Preferred Vision Services.
Preferred Vision Services (PVS) entitles you to a discount on a wide selection
of quality eyewear and lens extras (scratch guarding, tints, etc.) when you
purchase these items from a PVS network optician or optometrist. A discount
on laser eye surgery can be obtained through an organization that is part of the
PVS network.
PVS also entitles you to a discount on hearing aids (batteries, tubing, ear molds,
etc.) when you purchase these items from a PVS network.
You are eligible to receive the PVS discount through the network whether or not
you are enrolled for the healthcare coverage described in this booklet. You can
use the PVS network as often as you wish for yourself and your dependents.
•Call the PVS Information Hotline at 1-800-668-6444 or visit the PVS Web
site at nformation about PVS locations and the program
•Arrange for a fitting, an eye examination, a hearing assessment or a hearing
•Present your group benefit plan identification card, to identify your preferred
status as a PVS member through Great-West Life, at the time the eyewear
or hearing aid is purchased, or at the initial consultation for laser eye
•Pay the reduced PVS price. If you have vision care coverage or hearing aids
coverage for the product or service, obtain a receipt and submit it with a
claim form to your insurance carrier in the usual manner.
The maximum amount payable per classification of practitioner is $500 in any
calendar year.
Laboratory tests and X-ray examinations recommended or approved by a legally
licensed chiropractor, osteopath, chiropodist or podiatrist.
The services of any of these legally licensed classification of practitioners:
Chiropodists or Podiatrists
Note: The maximum charge for each treatment will be as determined by the
Schedule of Fees approved by the Association of which the practitioner
is a member, and where there is no approved Schedule of Fees, an
amount as determined by Great-West Life.
These exclusions are in addition to those described under "General Health
Any cause which entitles you or your dependant to apply for and receive
indemnity or compensation under the Workers' Compensation Act.
An examination by, or the services of, a physician or surgeon, if required
solely for the use of a third party.
Any treatment to correct temporomandibular joint dysfunction.
Any service or treatment which you or your dependant would receive
without being charged.
Any treatment deemed cosmetic.
j)Any service incurred under this plan for which payment is prohibited by the
Provincial Government plan in your province or territory of residence.
k)Any hospital accommodations.
Extension of Benefits
If you or your dependant are disabled at the time of termination of your coverage,
Healthcare charges as a result of such disability will continue to be paid up to 90
days, provided the benefit remains in force.
How to Submit a Claim
Claims for prescription drugs, paramedical services and visioncare may be
submitted online. To use the online service you will need to be registered for
GroupNet for Plan Members and signed up for direct deposit of claim payments
with eDetails. For online claim submissions, your Explanation of Benefits will
only be available online.
This form must be completed in full and submitted within 180 days after the end
of the calendar year in which the claim was incurred.
You must retain your receipt for 12 months from the date you submit your claim
to Great-West Life as a record of the transaction, and you must submit it to
Great-West Life on request.
For claims not submitted online, access GroupNet for Plan Members to obtain a
personalized claim form or obtain a claim form from your employer. This form
must be completed in full and submitted with the original bills within 180 days
after the end of the calendar year in which the claim was incurred.
Note: To ensure prompt claims service, any receipts should include:
your name or your dependent's name receiving the service or
the date and the type of each service or treatment
the charge for each date
the prescription numbers for prescribed drugs and medicine
the name of the drug or the medicine
How to make an out-of-province/country claim:
There are special rules for claiming the costs of emergency treatment outside of
your province or territory of residence or Canada.
For all medical expenses, you must contact the Travel Assistance
provider at the time of the emergency. This will enable the Travel
Assistance provider to co-ordinate payment directly with the hospital
and/or medical provider involved. In addition, with your approval the
Travel Assistance provider will co-ordinate payment with your
Provincial Health Care plan.
If a medical provider or hospital bills you directly, send the bill along
with your claim form to the Travel Assistance provider.
Note: If your spouse has insurance with another carrier, please also refer to the
"Coordination of Benefits" section for claim submission information.
Great-West Life will pay on the basis of the current year's Dental Association
Suggested Schedule of Fees for General Practitioners as of the 1st of the month
following the month in which Great-West Life receives the new Schedule.
Your deductible per calendar year is nil.
Reimbursement is 100% of Insured Charges.
The overall maximum is unlimited.
Reimbursement is 50% of eligible charges.
The overall maximum is $2,000 per person in any calendar year.
Orthodontics – dependant children only
Reimbursement is 50% of eligible charges.
Maximum is $2,000 in the lifetime per dependant child.
Dental benefits do not terminate with age.
If you or your dependant require any insured treatments or services, you will be
reimbursed for such charges but only to the extent:
that they are the least expensive service, supply or method of treatment which
Great-West Life determines will produce a professionally adequate result,
that if the charge exceeds the least expensive service, Great-West Life may
provide payment based on the cost of alternative services which are defined
in this provision as eligible charges,
that the treatment for it has been performed, recommended or approved by a
legally licensed dentist or denturist,
that Great-West Life is not prohibited from paying it by any applicable law of
the jurisdiction where you reside at the time the charge is incurred.
Assignment of Benefits
We reserve the right to refuse any assignment of benefit under this provision.
A general overview of the services covered, along with the limitations that apply,
can be found on the following pages. Your plan covers these treatments and
services provided that the treatment is the least expensive that will produce a
professionally adequate result (as determined by Great-West Life). If the charge
exceeds the cost of the least expensive service, Great-West Life will pay the cost
of the least expensive service.
In some cases, such as undergoing extensive treatment, Great-West Life may
require proof from your dentist that the services to be performed meet this criteria.
This request is a normal cost control procedure and often just a copy of the xrays
taken is considered acceptable proof.
PreAuthorization For Treatment Over $500.00
If dental expenses are estimated to be greater than $500.00, you must submit a
"Predetermination" to Great-West Life. A Predetermination is simply an outline
of the proposed treatment which is prepared, by your dentist, prior to any work
being performed. Great-West Life will advise you of the portion that is covered by
your company dental plan, enabling you to determine your costs.
Note: In order to determine benefits payable, Great-West Life may require
additional information such as:
A complete dental chart showing extractions, missing teeth,
fillings, prostheses, periodontal pocket depths, and the date of any
work previously done.
An itemized claim form for all dental care.
Preoperative xrays, study models, and laboratory reports.
Great-West Life cannot pay the dental claim until the additional information
requested is submitted to us.
Dental 1 Charges
This coverage includes:
Minor Restorative
Additional Services
Clinical (Complete) Examinations (not more than 1 examination per
01101, 01102, 01103, 01201, 01301, 01401, 01501, 01601, 01701,
01801 (other than in the Province of Quebec).
01110, 01115, 01120, 01125, 01130, 01135, 01500, 01605, 01717, 01805
(in the Province of Quebec).
Recall Examinations (not more than 1 examination in any period of 9
consecutive months for insured age 19 and up, and 1 examination in any
period of 6 consecutive months for dependant children of the insured
01202, (other than in the Province of Quebec).
01200 (in the Province of Quebec).
Specific Examinations:
01204, 01302, 01402, 01502, 01602, 01702, 01703, 01802 (other than in
the Province of Quebec).
01400 (in the Province of Quebec).
Emergency Examination:
01205 (other than in the Province of Quebec).
01300 (in the Province of Quebec).
It is provided, however, that there will be no more than 4 examinations,
of any kind, in any calendar year or more than 2 Clinical (Complete)
Examinations and Recall Examinations in total in any calendar year.
Full Mouth Series consisting of a minimum of 16 films including
bitewings in any period of 36 consecutive months. (not applicable to the
Dependant children of an Member while they are under 12 years of age,
other than for Orthodontia):
02102 (other than in the Province of Quebec).
The Quebec Dental Association Suggested Fee Guide does not list codes
for this procedure.
Panorex (not more than once in any period of 36 consecutive months):
02601 (other than in the Province of Quebec).
02600 (in the Province of Quebec).
Periapical (not more than 16 films in any period of 36 consecutive
02111 to 02125 inclusive (other than in the Province of Quebec).
02111 to 02116 inclusive (in the Province of Quebec).
Bitewing (not more than 4 films in any period of 12 consecutive
02141 to 02144 inclusive (in all Provinces).
02131 to 02134 inclusive (other than in the Province of Quebec).
02131, 02132 (in the Province of Quebec).
Biopsy of Oral Tissue:
04311 to 04313 inclusive, 04321, 04322, 04323 (other than in the
Province of Quebec).
04302, 04311, 04312 (in the Province of Quebec).
Pulp Vitality Test (not in conjunction with Root Canal Therapy if
rendered within 30 days):
04501, 04509 (other than in the Province of Quebec).
The Quebec Dental Association Suggested Fee Guide does not list codes
for this procedure.
Polishing (not more than once in any period of 9 consecutive months for
insured age 19 and up, and not more than once in any period of 6
consecutive months for dependant children of the insured under age 19,
with a maximum of 1 unit per recall visit):
11101, 11102, 11107, 11109 (other than in the Province of Quebec).
11100, 11200, 11300 (in the Province of Quebec).
Recall Scaling (not more than once in any period of 9 consecutive months
for insured age 19 and up, and not more than once in any period of 6
consecutive months for dependant children of the insured under age 19,
with a maximum of 1 unit per recall visit):
11111 to 11117 inclusive, 11119 (other than in the Province of Quebec).
The Quebec Dental Association Suggested Fee Guide does not list codes
for this procedure.
Preventive Recall Package (not more than one in any period of 9
consecutive months for insured age 19 and up, and not more than one in
any period of 6 consecutive months for dependant children of the insured
11201 to 11203 inclusive, 11301 to 11303 inclusive (other than in the
Province of Quebec). It is provided, however, that 11301 to 11303
inclusive will apply only to an Insured while he is under 19 years of age.
The Quebec Dental Association Suggested Fee Guide does not list codes
for this procedure.
Fluoride (This applies only to a dependant child of the Insured while he
is under 19 years of age. Not more than 1 in any period of 6 consecutive
12101 (other than in the Province of Quebec).
12400 (in the Province of Quebec).
Oral Hygiene Instruction (No more than once in a lifetime period):
13211 (other than in the Province of Quebec).
13200 (in the Province of the Quebec).
Pit and Fissure Sealants (This applies only to an Insured while he is
under 19 years of age. Not more than once per posterior tooth in any
period of 36 consecutive months):
13401, 13409 (other than in the Province of Quebec).
13401, 13404 (in the Province of the Quebec).
Space Maintainers (This applies only to the Dependant children of an
Member while they are under 15 years of age):
15101 to 15104 inclusive, 15201, 15202, 15301, 15302, 15401 to 15403
inclusive, 15501 (other than in the Province of Quebec).
15100, 15110, 15111, 15120, 15200, 15210, 15400 (in the Province of
Space Maintainers Maintenance (This applies only to the Dependant
children of an Member while they are under 15 years of age):
15601 to 15604 inclusive (other than in the Province of Quebec).
The Quebec Dental Association Suggested Fee Guide does not list codes
for this procedure.
The fee for restorative procedures will include local anaesthesia,
removal of decay, pulp protection, placement of a base and occlusal
Charges for finishing or polishing are not an eligible expense.
Multiple restorations on a common surface placed on the same service
date will be considered a single restoration.
The maximum Benefit payable will not exceed the fee for a 5 surface
restoration regarding the same tooth during one sitting.
Amalgam Restorations (Only if more than 24 consecutive months have
elapsed since the last restoration):
21111 to 21115 inclusive, 21121 to 21125 inclusive, 21211 to 21215
inclusive, 21221 to 21225 inclusive, 21231 to 21235 inclusive (other
than in the Province of Quebec).
21101 to 21105 inclusive, 21121 to 21125 inclusive, 21211 to 21215
inclusive, 21221 to 21225 inclusive, 21231 to 21235 inclusive, 21241 to
21245 inclusive (in the Province of Quebec)
Tooth Coloured (Only if more than 24 consecutive months have elapsed
since the last restoration):
23101 to 23105 inclusive, 23111 to 23115 inclusive, 23211 to 23215
inclusive, 23221 to 23225 inclusive, 23311 to 23315 inclusive, 23321 to
23325 inclusive, 23401 to 23405 inclusive, 23411 to 23415 inclusive,
23501 to 23505 inclusive, 23511 to 23515 inclusive (other than in the
Province of Quebec).
23111 to 23115 inclusive, 23118, 23211 to 23215 inclusive, 23221 to
23225 inclusive, 23311 to 23315 inclusive, 23411 to 23415 inclusive (in
the Province of Quebec).
21401 to 21405 inclusive (other than in the Province of Quebec).
21301 to 21304 inclusive (in the Province of Quebec).
Caries, Trauma, Pain Control (Only when placed on a separate date from
the final restoration):
20111, 20119, 20121, 20129 (in all Provinces).
Veneer Applications, other than for cosmetic purposes (Only if more
than 24 consecutive months have elapsedsince the last restoration):
23121, 23122 (other than in the Province of Quebec).
23122 (in the Province of Quebec).
Stainless Steel, Plastic and Polycarbonate full coverage restorations
(This applies only to the Dependant children of an Member while they
are under 14 years of age. No more than once per tooth in any period of
36 consecutive months):
22201, 22202, 22211, 22212, 22301, 22302, 22311, 22312, 22401,
22411, 22501, 22511 (other than in the Province of Quebec).
27403, 27413, 27421 to 27424 inclusive (in the Province of Quebec).
71101, 71109, 71201, 71209, 72111, 72119, 72211, 72219, 72221,
72229 (other than in the Province of Quebec, but the maximum Benefit
payable for the extraction of maxillary (upper) third molars will not
exceed the fee for procedure code 72211).
71101, 71111, 72100, 72210, 72220, 72230 (in the Province of Quebec,
but the maximum Benefit payable for the extraction of maxillary (upper)
third molars will not exceed the fee for procedure code 72220).
Residual Root Removal:
72311, 72319, 72321, 72329, 72331, 72339 (other than in the Province
72300, 72310, 72320 (in the Province of Quebec).
Anaesthesia, used in conjunction with an eligible dental procedure:
92212 to 92219 inclusive, 92301 to 92309 inclusive, 92411 to 92419
inclusive, 92421 to 92429 inclusive, 92431 to 92439 inclusive, 92441 to
92449 inclusive, 92451 to 92459 inclusive (other than in the Province of
92201, 92310, 92311 (in the Province of Quebec).
Dental 2 Charges
This coverage includes:
Removable Prosthodontics – Related treatment
The fee for the following procedures will include, where applicable,
treatment plan, local anaesthesia, tooth isolation, clinical procedures,
sutures, appropriate radiographs (xrays) and followup care:
Pulpotomy (Not in conjunction with restorations or Root Canal Therapy
if rendered within 30 days):
32221, 32222, 32231, 32232 (other than in the Province of Quebec).
32201, 32202, 32210 (in the Province of Quebec).
Root Canal Therapy:
33111, 33121, 33131, 33141, 33401 to 33403 inclusive. (other than in
the Province of Quebec)
33100, 33200, 33300, 33400 (in the Province of Quebec)
33601 to 33604 inclusive. (other than in the Province of Quebec)
33521 to 33523 inclusive (in the Province of Quebec)
Periapical Services:
34111, 34121, 34122, 34131 to 34133 inclusive, 34141, 34151, 34161 to
34163 inclusive (other than in the Province of Quebec)
34101, 34111, 34201, 34203 (in the Province of Quebec).
34411, 34412. (other than in the Province of Quebec)
34401, 34402. (in the Province of Quebec)
34421 to 34423 inclusive. (other than in the Province of Quebec)
39230. (in the Province of Quebec)
Intentional Removal, Apical Filling and Reimplantation:
34451 to 34453 inclusive. (in all Provinces)
34211, 34221, 34222, 34231 to 34233 inclusive, 34241, 34251, 34261 to
34263 inclusive. (other than in the Province of Quebec)
34201, 34203 (in the Province of Quebec)
The fee for surgical procedures will include local anaesthesia, surgical
dressing, sutures and routine postoperative care for one month.
Charges for posttreatment evaluation are not an eligible expense.
NonSurgical Procedures:
41101 to 41104 inclusive, 41109, 41301, 41302 (other than in the
Province of Quebec).
41200, 41300 (in the Province of Quebec).
Definitive Surgical Procedures:
42111, 42201, 42311, 42321, 42339, 42411, 42421, 42431, 42441,
42451, 42511, 42521, 42531 (other than in the Province of Quebec).
42001 to 42003 inclusive, 42010, 42100, 42101, 42200, 42300 (in the
Province of Quebec).
Adjunctive Surgical Procedures:
42821, 42822, 42831, 42832 (other than in the Province of Quebec).
42720 (in the Province of Quebec).
Occlusal Equilibration (not more than 4 units in any calendar year):
43311 to 43314 inclusive, 43317, 43319, (other than in the Province of
43300, 43310 (in the Province of Quebec).
Scaling and/or Root Planing (not more than 10 units in any calendar
11111 to 11117 inclusive, 11119, 43421 to 43427 inclusive, 43429 (other
than in the Province of Quebec).
43411 to 43414 inclusive, 43417, 43419, 42000, 42001 (in the Province
Periodontal Appliances including impression and insertion (not more
than 1 appliance per arch in any period of 24 consecutive months):
43611, 43612 (in all Provinces).
Periodontal Appliance Repair, Maintenance and Adjustments (not more
than 4 adjustments in any calendar year):
43621 to 43623 inclusive, 43629 (other than in the Province of Quebec).
43622 (in the Province of Quebec).
Removable Prosthodontics Related Treatment
Denture Adjustments (Only if more than 3 months have elapsed since
the denture insertion):
54201, 54202, 54209 (other than in the Province of Quebec).
54250 (in the Province of Quebec).
55101, 55102, 55201 to 55203 inclusive, 55301, 55302, 55401 to 55403
inclusive (other than in the Province of Quebec).
55101 to 55104 inclusive, 55201 to 55204 inclusive, 55520, 55530 (in
the Province of Quebec).
Denture Rebasing and Relining including 3 months postdelivery
adjustments (No more than one reline or rebase in any period of 36
consecutive months):
56211 to 56213 inclusive, 56221 to 56223 inclusive, 56231 to 56233
inclusive, 56241 to 56243 inclusive, 56311 to 56313 inclusive, 56321 to
56323 inclusive, (other than in the Province of Quebec).
56200 to 56202 inclusive, 56210 to 56212 inclusive, 56220 to 56222
inclusive, 56230 to 56232 inclusive, 56260 to 56263 inclusive, 56280,
56290 (in the Province of Quebec).
Tissue Conditioning including 3 months postdelivery adjustments (No
more than one in any period of 36 consecutive months):
56511 to 56513 inclusive, 56521 to 56523 inclusive (other than in the
Province of Quebec).
56270 to 56273 inclusive (in the Province of Quebec).
The fee for surgical procedures will include local anaesthesia,
appropriate radiographs (xrays), surgery, control of hemorrhage, sutures
and routine postsurgical care.
Posttreatment evaluation is not an eligible expense.
Alveoloplasty, Gingivoplasty, Stomatoplasty, Vestibuloplasty:
73111, 73121, 73151 to 73154 inclusive, 73161, 73171, 73172, 73181 to
73184 inclusive, 73211, 73411 (other than in the Province of Quebec).
73100, 73110, 73133 to 73135 inclusive, 73140, 73150, 73151, 73171 to
73176 inclusive, 73181 to 73186 inclusive, 73381 to 73384 inclusive,
73401 to 73404 inclusive (in the Province of Quebec).
Surgical Excision:
74111 to 74118 inclusive, 74631 to 74638 inclusive (other than in the
Province of Quebec).
74108, 74109, 74408, 74409, 74410 (in the Province of Quebec).
Surgical Incision:
75111, 75112, 75121, 75122, 75301, 75302 (other than in the Province
75100, 75110 (in the Province of Quebec).
76201 to 76204 inclusive, 76301 to 76305 inclusive, 76911 to 76913
inclusive, 76921 to 76924 inclusive, 76931 to 76934 inclusive, 76941,
76949, 76951, 76952, 76959, 76961, 76962 (other than in the Province
76210, 76310, 76910 to 76913 inclusive, 76950, 76951 (in the Province
77801 to 77803 inclusive (in all Provinces).
79111 to 79113 inclusive, 79311 to 79314 inclusive, 79321, 79322,
79331, 79333, 79341, 79343, 79401, 79402, 79602 (other than in the
Province of Quebec).
79104 to 79106 inclusive, 79301, 79303 to 79306 inclusive, 79308,
79400, 79401, 79601 (in the Province of Quebec).
Dental 2 Extension of Insurance
If an Insured's insurance under this provision terminates due to one of the reasons
shown below and he had commenced root canal treatment prior to such
termination, he will continue to be insured for any charges incurred for such
treatment during the 30 days after such termination:
Termination of an Member's employment.
The Member ceases to qualify under the definition of Member.
Termination of this policy, except when this policy is replaced by a
policy issued by another insurer.
Dental 2 Extension of Insurance on Replacement of this Policy
If an Insured is undergoing root canal treatment, the insurer with the policy in
force at the date the canal is closed will be responsible for the charges incurred.
Dental 3 Charges
This coverage includes:
Major restorative
Removable Prosthodontics
Fixed Prosthodontics
The fee for the following procedures will include, where applicable,
treatment plan, occlusal records, local anaesthesia, subgingival
preparation of the tooth and supporting structures, removal of decay and
old restoration, tooth preparation, pulp protection, impressions,
temporary coverage, insertion, occlusal adjustments and cementation:
25111 to 25114 inclusive, 25121 to 25124 inclusive, 25131 to 25134
inclusive, 25141 to 25143 inclusive, 25511, 25521, 25531 (other than in
the Province of Quebec).
25121 to 25123 inclusive, 25521 (in the Province of Quebec).
Retentive pins in Inlays, Onlays and Crowns:
25601 to 25605 inclusive (other than in the Province of Quebec).
25601 to 25604 inclusive (in the Province of Quebec).
27111, 27131, 27151, 27201, 27211, 27221, 27301, 27311 (other than in
the Province of Quebec).
27100, 27110, 27200, 27210, 27300, 27310 (in the Province of Quebec).
Veneer Applications, other than for cosmetic purposes:
27601, 27602 (other than in the Province of Quebec).
23121 (in the Province of Quebec).
21301, 21302, 23601, 23602, 25711 to 25713 inclusive, 25721 to 25723
inclusive, 25731 to 25733 inclusive, 25741 to 25743 inclusive, 25751 to
25756 inclusive, 25761 to 25766 inclusive, 27711, 27721, 29101, 29102,
29301, 29302 (other than in the Province of Quebec).
25751 to 25753 inclusive, 27700, 27701, 27710, 27711, 29100, 29300,
29501 to 29503 inclusive, 29600 (in the Province of Quebec).
The fee for the following procedures will include, where applicable,
treatment plan, impressions, jaw relation records, tryin, insertion,
occlusal equilibration and 3 months postinsertion care:
Complete Dentures:
51101 to 51103 inclusive, 51301 to 51303 inclusive, (other than in the
Province of Quebec).
51100, 51110, 51120, 51300, 51310, 51320 (in the Province of Quebec).
Transitional Dentures:
51601 to 51603 inclusive, 52101 to 52103 inclusive (other than in the
Province of Quebec).
51600, 51610, 51620, 52120, 52121 (in the Province of Quebec).
Acrylic Dentures :
52111 to 52113 inclusive, 52201 to 52203 inclusive, 52211 to 52213
inclusive, 52301 to 52303 inclusive, 52311 to 52313 inclusive, 52401 to
52403 inclusive, 52411 to 52413 inclusive, 52501 to 52503 inclusive,
52511 to 52513 inclusive (other than in the Province of Quebec).
52120 to 52124 inclusive, 52230 to 52232 inclusive (in the Province of
Cast Partial Dentures:
53101 to 53103 inclusive, 53111 to 53113 inclusive, 53201 to 53203
inclusive, 53205, 53211 to 53213 inclusive, 53215, 53301, 53302, 53701
to 53703 inclusive, 53711 to 53713 inclusive (other than in the Province
52400, 52410, 52420, 52500, 52510, 52520, 52530 (in the Province of
The fee for the following procedures will include, where applicable,
treatment plan, occlusal records, local anaesthesia, subgingival
preparation of the tooth and supporting structures, removal of decay and
old restoration, tooth preparation, pulp protection, impressions,
temporary coverage, splinting, intraoral indexing for soldering purposes,
insertion, occlusal adjustments and cementation:
62101, 62501, 62701, 62702 (other in the Province of Quebec).
62000, 62100, 62510, 62700, 62702 (in the Province of Quebec).
Retainers and Abutments:
67101, 67102, 67111, 67121, 67129, 67131, 67161, 67171, 67181,
67201, 67202, 67211, 67221, 67231, 67241, 67251, 67301, 67311,
67321, 67322, 67331, 67341 (other than in the Province of Quebec).
65500, 65510, 67101, 67200, 67210, 67410, 67721 to 67723 inclusive
(in the Province of Quebec).
66211 to 66213 inclusive, 66221 to 66223 inclusive 66301, 66302,
66711, 66719 (other than in the Province of Quebec).
66600, 66610, 66620, 66710, 66720 (in the Province of Quebec).
Retentive Pins in Retainers and Abutments:
69301 to 69305 inclusive (other than in the Province of Quebec).
69701 to 69704 inclusive (in the Province of Quebec).
Dental 3 Extension of Insurance
If an Insured's insurance under this provision terminates due to one of the reasons
shown below and he has had a tooth prepared for a crown, inlay, onlay, bridge or
denture prior to such termination, he will continue to be insured for any charges
incurred with respect to such crown, inlay, onlay, bridge or denture during the 90
days after such termination:
Termination of an Member's employment.
The Member ceases to qualify under the definition of Member.
Termination of this policy, except when this policy is replaced by a
policy issued by another insurer.
Dental 3 Extension of Insurance on Replacement of this Policy
If an Insured is undergoing crown, inlay, onlay, bridge or denture work, the
insurer with the policy in force at the date the appliance is installed will be
responsible for the charges incurred.
Dental 3 Limitations
Charges for replacing an existing crown, inlay, onlay, denture or bridgework will
only be paid if it meets one of the conditions shown below:
The existing crown, inlay, onlay, denture or bridgework cannot be made
The denture or bridgework replacement is for an equivalent denture or
The existing denture or bridgework is an immediate temporary denture
or bridgework, for which impressions were taken while the Insured is
covered under this provision. The permanent replacement denture or
bridgework must be placed within 12 months from the date of
installation of the immediate temporary denture or bridgework.
The existing denture or bridgework is replaced because additional teeth
have been extracted after the denture or bridgework insertion, and while
the Insured is covered under this provision.
Dental 4 Charges
This coverage includes:
Orthodontic Treatment
Charges incurred with respect to an Insured, who is a Dependant child, for all
necessary dental services or treatment which has as its objective the correction of
malocclusion of the teeth including but not limited to examinations, xrays,
models, photographs, reports and surgical exposure of teeth.
Payment of Orthodontic Claims
We will pay for the charges incurred based on one of the following:
If an estimated cost of treatment is used in place of an itemized
statement. Benefits for the insured cost of the charge will be payable on
a monthly or quarterly basis as billed by the dentist. The average
monthly Benefit will be the total estimated cost of treatment, less the
initial cost (case diagnosis, initial appliance cost, treatment plan) divided
by the number of months in the treatment plan as specified by the
If a separate estimate of the cost of the initial appliance is included, the
first payment will be an amount equal to the insured cost of the
appliance. The remainder of the payments will be as calculated in
accordance with the terms of clause (1) above.
If a statement is submitted for each treatment as the charge is incurred,
payment for the insured cost of the charge will be made as such charge is
Notwithstanding anything to the contrary in this provision, if an Insured
described above incurs charges described in another section of this
provision as part of a treatment described in this Dental 4 Charges
section, then such charges will be deemed to have been incurred under
this Dental 4 Charges section for the purpose of calculating Benefit
Amounts and Maximum Benefit Amounts.
No amount of Benefit will be payable under this provision for any charge that
resulted either directly or indirectly from, or was in any manner or degree
associated with, or occasioned by, any one or more of:
Any cause for which the Insured may apply for and receive indemnity or
compensation under any Workers' Compensation Act.
Intentionally selfinflicted injury.
War, insurrection or hostilities of any kind, whether or not the Insured was a
participant in such actions.
Participating in any riot or civil commotion.
Committing or attempting to commit a criminal offence or provoking an
Any Group or PolicyholderSponsored dental care or treatment.
Any dental care or treatment for which the Insured is not legally obliged to
Any dental care or treatment which is principally for cosmetic purposes.
Any appointments not kept or for the completion of claims forms.
Any dental treatment that has as its purpose the correction of
temporomandibular joint dysfunction.
Any endodontic treatment commencing prior to the date on which the
Insured becomes insured under this provision, except as required to be
consistent with the terms of the applicable Extension of Insurance on
Replacement of this Policy section.
Replacement of mislaid, lost or stolen appliances.
Any crowns placed on teeth that are not functionally impaired by incisal or
cuspal damage.
Any crowns, bridges or dentures for which tooth preparations were made
prior to the date on which the Insured becomes insured under this provision,
except as required to be consistent with the terms of the applicable Extension
of Insurance on Replacement of this Policy section.
Any orthodontic expenses which were incurred prior to the date on which the
Insured becomes insured under this provision.
Any charges incurred for other than metal only crowns or pontics, posterior
to the second bicuspid tooth.
Any procedures, appliances, or restorations used to increase vertical
dimension, or to repair or restore teeth damaged or worn due to attrition or
vertical wear, or to restore occlusion.
Any services or supplies for implantology, including tooth implantation and
surgical insertion of fabricated implants.
How To Submit a Claim
For claims submitted online, access GroupNet for Plan Members to obtain a
personalized claim form or obtain a copy of the claim form from your employer
and have your dental service provider complete the form. The completed claim
form will contain the information necessary to enter the claim online. To use the
online service you will need to be registered for GroupNet for Plan Members
and signed up for direct deposit of claim payments with eDetails. For online
claim submissions, your Explanation of Benefits will only be available online.
Claim forms must be submitted to Great-West Life within 180 days after the
end of the calendar year in which the claim was incurred.
You must retain your receipt for 12 months from the date you submit your claim
to Great-West Life as a record of the transaction, and you must submit it to
Great-West Life on request.
For claims not submitted online, access GroupNet for Plan Members to obtain a
personalized claim form or obtain a copy of the claim form from your employer.
This form must be completed in full and submitted with original bills within 180
days after the end of the calendar year in which the claim was incurred. If you
anticipate a delay, please notify Great-West Life in advance.
Since your dental service provider will be required to complete a section of the
dental claim form, you should take it with you to your appointment.
If your company benefits plan terminates, you must submit your claim, for any
charges already incurred, within 90 days of the termination of the plan.
COORDINATION OF BENEFITS
When payments for benefits provided under this plan are available to you or your
dependant under any other insurance plan, benefits will be coordinated. The
amount payable under this plan will be prorated and limited to the extent that the
total amount available under all coverages will not exceed 100% of the allowable
Order of Benefit Determination
Payment of benefits will be decided in the following manner.
If another plan does not contain a Coordination of Benefits provision,
the benefits of that plan will be deemed payable prior to the application
of benefits under this plan.
If another plan does contain a Coordination of Benefits provision, the
benefits of that plan will be coordinated with our benefits as follows:
If your spouse has coverage under another insurance plan, his/
her charges must first be submitted under that plan.
Charges for dependant children should first be submitted to the
plan of the parent whose month and date of birth comes earlier
in the calendar year (excluding the year of birth).
If priority cannot be established in the above manner, the benefits shall be
THIRD PARTY LIABILITY
If you or your dependant have the right to recover damages from any person or
organization with respect to which benefits are payable by Great-West Life, you
will be required to reimburse Great-West Life in the amount of any benefits paid
out of the damages recovered.
The term damages will include any lump sum or periodic payments received with
past, present or future loss of income, and
any other benefits, otherwise payable by Great-West Life.
If you or your dependant receive a lump sum payment under judgement or
settlement for benefits which would otherwise be payable by Great-West Life, no
further benefits will be paid by Great-West Life until the benefits that would
otherwise be payable equal the amount of the lump sum.
If a claim for damages is settled before trial, you will be required to reimburse
Great-West Life the amount that reasonably reflects the loss of benefits that would
otherwise be payable by Great-West Life.
You or your dependant must notify us of any action commenced against a third
party and of any judgement or settlement in the circumstances described above.
PHYSICAL EXAMINATION AND AUTOPSY
A physician of Great-West Life's choice may be required to examine anyone in
respect to a claim. If required, payment will only be considered after the
examination. Great-West Life will pay all expenses of such examination. In the
case of death, an autopsy may be performed.
LEGAL ACTION
No action or proceeding against Great-West Life concerning a claim may be
started within sixty days of the date on which initial proof of the claim is given to
Great-West Life, or more than one year (or longer by law) after the end of the
period when initial proof of claim is required.
PURPOSE OF THIS BOOKLET
These booklet pages are provided solely for the purpose of explaining the
principal features of the Group Insurance Plan. All rights with respect to your
benefits as a member of the plan will be governed by the Group Policy issued by
The Great-West Life Assurance Company.
Printed on: 19 March, 2013
Source: https://www.psbt.ca/documents/15201/2408487/PSBT_bc_booklet.pdf/ef08193c-a627-493f-832f-f2ddf086f571
Payments and Quality of Ante-NatalCare in Two Rural Districts ofTanzania Paper 4 from the Ethics, Payments, and P.O. Box 33223, Dar es Salaam, Tanzania Maternal Survival Project 157 Mgombani Street, Regent EstateTel: +255 (0) 22 2700083 / 2772556Fax: +255 (0) 22 2775738 Paula Tibandebage, Maureen Mackintosh, Tausi Kida,
Qualtrics Survey Software ROTARY RESPONSIBLE BUSINESS AWARD Default Question Block Submission Deadline: Friday 29 July In keeping with the international community's current conversation about the need for inclusive economic development and in recognition of the important role that businesses play in advancing economic conditions around the world, Rotary will honor six individual Rotary members and two business partners with our first Rotary Responsible Business Award during Rotary Day at the United Nations on Saturday 12 November 2016.